Client
Canyon Bicycles
My role
UX Designer
Focus area
User research, Usability testing,
Cross-functional collaboration
Timeline
9 months
Business context:
Canyon's mobile e-commerce performance was lagging behind desktop. The purchase journey was identified as a key friction point by the head of digital — specifically, customers browsing listing pages had to navigate to a product detail page just to select a variant and add to cart. An unnecessary detour that interrupted momentum and increased drop-off risk.
My role:
Led UX end to end — from user interviews and interaction prototyping through to final specification and developer handoff — delivering a Quick Add-to-Cart feature that shipped across mobile and desktop.
Business context
Canyon's checkout flow treated every product the same — whether a €3,000 bike or a €15 jersey.
For accessories, or repeat purchases like bike parts where customers already know their size and preference, navigating to a product detail page just to select a variant was friction without purpose.
Design challenge
Two constraints had to hold simultaneously: the interaction needed to feel fast and lightweight, while still supporting trust in the selection process.
It had to work across mobile and desktop within Canyon's existing design system — without a full redesign.
Research:
15+ customer interviews revealed that accessories are often repeat purchases — customers know their size and prefer quick transactions over navigating to a product detail page.
Design:
Mapped the feature across five touchpoints (PLP, recommendation sliders, success layer, cart steps), each with different spatial constraints.
Modal overlay on mobile, inline expansion on desktop.
Documented edge cases per product type — size grid vs dropdown, member-access gating, single vs multi-variant logic. Delivered in four phased releases so engineering could ship incrementally.
Collaboration:
Worked with Senior UI Designer on visual design and design system integration. Partnered with the merchandising team to understand product variant complexity across categories.
Deliverables:
User research findings · Interaction flows and prototypes · UX specifications for engineering
Desktop:
Modal overlay for variant selection
Mobile:
Inline selector for one-tap flow Integrated into Canyon's design system as reusable components across listing pages, recommendation carousels, and cart cross-sells.
Usability sessions confirmed the design worked — users completed the variant selection and add-to-cart flow without assistance across both mobile and desktop. The PO signed off after the second round of testing with no major revisions.
The feature shipped across all planned phases and is now live across Canyon's full accessories catalogue, integrated into the modular design system as a reusable component.
What I Learned:
Designing across product edge cases — accessories require fundamentally different UX logic than bikes. How to balance user needs with design system constraints.
Collaborating across Merchandising and Engineering to ship a phased, complex feature end to end.
Project owner
Annalena Boller-Hoffecker
Senior UI Designer
Thomas Stratmann
Category Merchandiser - Gear
Janina Gotzhein
Development
DEPT